top of page

Personal Use Transportation

OTPS Transportation is for personal use, if it relates to a Valued Outcome or Provider Assigned Goal and meets the overall OTPS requirements.


  • OTPS Transportation should not be used for service-related transportation if IDGS Transportation is available.

    • OTPS Transportation can only be used for service-related transportation if IDGS Transportation funds has been exhausted or is not currently in the Budget.

  • The individual must be in the vehicle during the time of transportation.

  • Each trip requires a Valued Outcome (VO) or a Provider Assigned Goal (PAG) as listed in Section II of the Life Plan.

  • Tolls/Parking Fees cannot be reimbursed under this section. ***

  • Rentals vehicles are not allowed, including limousines or party buses.


Mileage vs. Transportation

  • Mileage - miles traveled in a personal vehicle.

  • Transportation - alternate forms of transportation used (such as a bus, taxi, etc.)



“Total Miles” (Mileage) – We recommend using verified addresses, so that the system accurately calculates the mileage. This is indicated by the “Auto Miles” tag.


  • If the Total Mileage is adjusted, enter a reason. For example, “an alternative route was taken due to a road closure.”

  • Stops must be listed as separate trips.

  • When “Miles” is selected, a trip entry may not include multiple dates. For example, an individual traveling to the same location four times a month must submit four separate trip entries.



“Amount” (Transportation) – If an attachment includes multiple trips for the same day or for multiple days, ex. Paratransit or monthly Taxi invoice:

  • Attachment - Only required when submitting under “Transportation.” Needs to include the following information:

    • Transportation Provider Name

    • Date(s) of service

      • If multiple dates are submitted on one attachment, the full addresses are needed for each trip.

    • The total amount paid

  • For taxis, car services, and ride sharing companies, such as Uber or Lyft:

    • ***Tolls and surcharges included in the total are reimbursable.

    • Initial wait times are reimbursable.

    • Wait times for stops are not reimbursable.

    • Tips are not reimbursable.

  • For plane tickets:

    • Flights can only be reimbursed for the Self-Directed Individual. (Staff flights can only be reimbursed under OTPS Staff Activity Fees. See Staff Activity Fees for further details.)

    • An itemized receipt from the airline with the total amount paid must be attached. Seat assignment and a baggage fee are only reimbursable for the individual’s portion.



Transportation that is not allowed:

  • Travel from home to school or school to home (K-12).

  • Travel to and from medical, dental, or therapy/clinical appointments, including Urgent Cares.

  • OTPS Transportation should not be used for service-related transportation if IDGS Transportation is available.

    • OTPS Transportation can only be used for service-related transportation if IDGS Transportation funds has been exhausted or is not currently in the Budget.



Instructions: Mileage/Transportation can be entered two ways through eVero:

  1. either through the “Transportation” screen, or

  2. through the “Invoice” screen.


Please see "How to enter transportation" for detailed instructions (click here).



Templates: For trips that are taken frequently, transportation templates can be created. We encourage using templates, as most of the information will automatically populate in the trip details. However, this is only available from the “Transportation” screen and not the “Invoice” screen. 


Please see "Transportation Templates" for detailed instructions (click here).

Revision Date:

Feb 2026

bottom of page